Answers, without the runaround.

We know how important your order is, so orders move to fulfillment quickly. Once placed, we cannot cancel or change the order. After delivery, eligible U.S. domestic orders can follow the exchange policy.

Orders are sent to the warehouse immediately. Once an order is placed, the shipping method cannot be changed.

Once your order is processed, you will receive a tracking email. You can monitor shipment progress from that email until delivery.

First, check your spam folder. If the email still is not there, your email address may have been entered incorrectly. You can also log into your account and review order history under My Orders.

For U.S. domestic online orders, Baby Phat currently offers exchange only within 21 days of shipment. Items must be unworn, unwashed, undamaged, unaltered, and free of stains, makeup, deodorant, and signs of wear. International orders are not eligible for returns at this time.

Items that are worn, washed, damaged, altered, stained, missing original tags or packaging, or showing signs of wear do not qualify under the exchange policy. Final sale items also cannot be exchanged.

Please allow 24-48 hours to receive confirmation of your exchange request and a shipping label. After the package is sent back, allow 5-10 business days for it to reach the warehouse and another 3-4 business days for exchange processing.

U.S. domestic online orders are eligible for exchange only within 21 days of shipment. Email orders@babyphat.com with EXCHANGE in the subject line to start the process. Shipping credit is only offered when a new order is placed for the same article in a different size or color.

We accept Visa, MasterCard, American Express, Discover, JCB, Diners Club, Shop Pay, Apple Pay, Google Pay, and PayPal.

Select your shipping destination in the store header and the relevant currency will adjust automatically.

Yes. Use the Baby Phat size chart for the quickest overview, then compare it with the product page before checkout. Fit can vary by fabric and silhouette.

If your item arrives damaged or you believe it is faulty, contact support as soon as possible so the team can review the issue and advise on the next step.