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SHIPPING POLICY

DOMESTIC SHIPPING POLICY

FREE Standard Shipping for US orders over $250!

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, postal codes, and route information (if applicable) is critical for ensuring timely delivery.

All orders are subject to verification prior to processing and shipping. During the order verification process, we may contact you by email to request additional information. If we do not receive a response within 3 business days after our attempted contact, that order will be canceled.

U.S. Domestic orders are shipped by UPS. Please note: UPS cannot deliver to P.O. Boxes, APO/FPO addresses and select U.S. Territories. We do not take responsibility for lost, stolen, misplaced shipments, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase. If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it, you must contact UPS to discuss the issue and file a claim with them. Baby Phat does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Baby Phat reserves the right to change carriers at any time.

*** IMPORTANT NOTICE *** 

Once a shipping method is chosen and the order is placed, the shipping method and the order cannot be changed or canceled.

Orders received by 2pm EST Monday-Friday will typically ship out the same business day. Orders received after 2pm EST will typically ship out the following business day. Orders received on Weekends and Holidays will typically ship out the following business day. Please note: these times may be extended during holidays, launches/restocks, limited edition releases, and promotions.

Transit Time After Order Processing

                                                           

Cost .   

Standard 3-5 Business days           
FREE Standard Shipping for US orders over $250!

                                                         

$14.95    

2 Business Days 
(Order must be placed by 2pm EST. No Weekend or Holiday deliveries)

                                                                         $24.95    

1 Business Day 
(Order must be placed by 2pm EST. No Weekend or Holiday deliveries)  
                                                                                          $34.95    

 

INTERNATIONAL SHIPPING POLICY

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, postal codes, and route information (if applicable) is critical for ensuring timely delivery.

All orders are subject to verification prior to processing and shipping. During the order verification process, we may contact you by email to request additional information. If we do not receive a response within 3 business days after our attempted contact, that order will be canceled.

International orders are shipped by UPS. Please note UPS cannot deliver to P.O. Boxes, APO/FPO addresses, and some countries that are not within the UPS international paperless network. We do not take responsibility for lost, stolen, misplaced shipments, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase. If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it, you must contact UPS to discuss the issue and file a claim with them. Baby Phat does not
hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered. Baby Phat reserves the right to change carriers at any time.


*** IMPORTANT NOTICE PRIOR TO ORDER PLACEMENT *** 

Regrettably, we are unable to accept returns from outside the United States of America at this time. Once an order is placed, it cannot be changed, canceled, or returned. International customers must pay applicable sales tax, duties, customs charges, and other fees which are determined by your local government and vary by country. All orders are delivered duties unpaid – taxes, duties, customs charges, and/or other fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges. Your order confirmation shows only the amount collected by BabyPhat.com for the order total and shipping charge. Please contact your local government for specific details. We are required to complete a customs declaration with the retail value of the item(s) purchased. Baby Phat cannot legally declare your order as a gift. By completing your order, you agree to pay all applicable sales tax, duties, customs charges, and other fees. If your order is refused upon delivery or returned due to an “undeliverable” address, the original shipping cost will be non-refundable and return shipping may be deducted from any store credit (E-Gift Card code) issued.

Orders received by 2pm EST Monday-Friday will typically ship out the same business day. Orders received after 2pm EST will typically ship out the following business day. Orders received on Weekends and U.S. Holidays will typically ship out the
following business day.

Please note: these times may be extended during holidays, launches/restocks, limited edition releases, and promotions.

Flat rate shipping prices and shipment transit time depend on the destination country. International Shipping requires passage through customs, which may cause a delay to the time of arrival.

Destination Transit Time After Order Processing                                        Cost

UPS Standard to Canada 3-5 Business Days                                          $20.95 USD

UPS Worldwide to UK and Europe 4-10 Business Days                        $54.95 USD

UPS Worldwide to Middle East, Asia Pacific, Australia,                        $59.95 USD
New Zealand, Africa 7-10 Business Days